Delivery Policy

How much will shipping cost?

  1. Shipping charges are based on the shipping method you choose (either standard or express) and the size of your product order. When you make a purchase on, the shipping charge is estimated in your basket, and will appear on the Payment Options page of the checkout process.
  2. Please note that the number of days quoted for standard and express shipping refers to transit time only. Additional time (typically one business day) is required for processing in-stock orders. Refer to the chart for estimated delivery times.
  3. You can use your order number to track the status of your shipment. Order information generally becomes available 24 hours after you place your order. Visit Track Your Order to check shipping status and other order details.

Standard shipping

Standard shipping for is by Fedex (typically products weighing 10 lbs or less) or TNT. the specific carrier can be found on your email shipping confirmation or by visiting Track your order for orders shipped within the GCC. Orders shipped to UAE express shipping. Most standard shipments are delivered in five to six days from the shipping date (applies to in-stock items; subject to carrier delay; excludes order processing time).

Reporting lost or damaged packages

Please call us at +971-2508-9115 or send us an email at We will work with you to resolve the problem.